Phoenix x25 - ONLINE Chronos - Soon(tm)
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Lineage Gamers Community

Game Rules wants to provide everyone with a friendly environment. The following are rules that you (player) are expected to follow and are at the same time enforced by GMs and members of staff. Each rule is consists of an explanation and consequences if you break the rule. If you see any player breaking any of the rules mentioned below, please contact a GM using /gm command. You can see which GM is in-game by typing /gmlist.

Botting is NOT allowed. Botting is defined as a character controlled by a software agent (third party software).

Exploiting is NOT allowed. In the realm of online games, an exploit is usually a software bug, hack or bot that contributes to the user's prosperity in a manner not intended by the developers.

Boxing is NOT allowed in Events, Epic Bosses, Olympiads, Sieges or similar.
Boxing - One player playing more than one account at the same time. Often the number of accounts used is mentioned, e.g., two-boxing, three-boxing (alternate terms for this would probably be dual-boxing or triple-boxing).

Impersonating an Staff Member
Passing yourself off as staff.
Your account will be permanently banned

Any combination of breaking any of above rules will be counted into the total offences. For example; if your character were caught twice boxing, once for botting, and once exploiting, that adds up to four offences and your character will be suspended for 30 days.

We respect other's languages, but would prefer it if all Hero, Trade, Global CHAT was in English.

Chat Banning:
The following are reasons that you (player) may be banned from chatting in-game:

Promoting racial/ethnic hatred
Are recognized as a racial/ethnic slur

Extreme Sexuality/Violence
Refer to extreme and/or violent sexual acts
Refer to extremely violent real life actions

Distribution of Real-Life Personal Information
Releasing any real-life information about other players or staff

Sexual Preference
Insultingly refer to any aspect of sexual preference pertaining to themselves or other players

Harassing or Defamatory
Insultingly refer to other characters, players, staff, or groups of people
Result in ongoing harassment to other characters, players, staff, or groups of people
- First offence your character will be chat banned for 60 minutes
- Second offence your character will be chat banned for 240 minutes
- Third offence your character will be chat banned for 1440 minutes
- Forth offence your character will be in jail for 1 day, as well as chat banned
- To fifth offence or more, 1 day will be added to each offence (5ª jail 2 days, 6ª jail 3 days...).

-Note: If a player uses multipal accounts to harass the GM, all accounts will be banned from a minimum of 1 week and up to 1 month. This will be totally up the the GM giving the ban.

Clan Names and Crests:
Any clan name and/or crests that promote political/racial/ethnic hatred are not allowed.
Inappropriate clan names will be changed by the staff staff will request that the player remove any inappropriate crests

Game Master Interaction Policy
At some point during your game-play, you may interact with a Game Master (GM) for one reason or another. Whether this interaction is in response to a petition for assistance you submitted or in regards to an issue he or she has approached you for, it is important to be sure you are speaking to a real GM. There are three methods by which a GM may contact you
- In-Game Chat Interaction
- "In Person" Interaction
- Email

Once you have established that you are communicating with an in-game representative of, we would like for your experience interacting with GMs to be expedient and pleasant. Although we understand you may be upset about the topic being discussed, we expect you to conduct yourself in an appropriate manner. We take the following categories very seriously.
- Impersonating a GM
- Defrauding or Attempting to Defraud a GM
- Disobeying or Ignoring GM Instructions
- Harassing the GM Staff
- Excessive use of Abusive Language

If a player is found to have violated any of these categories, he/she may be temporarily in jail for the time decided by the GM.

In-Game Chat Interaction
Most often, GMs will contact you in-game via whispers. You can tell whether or not the person contacting you really is a GM by the tag preceding their name, as shown below.

(Name) -- Hello, I am contacting you about the issue you are having with the quest.

"In Person"
On occasion, a GM will need to make him or herself visible when contacting you. Visible GMs can be identified by the tag preceding their name.

Our email is staff will never ask for personal account information such as your full name, passwords, credit card numbers or other private information. The website will never send you an email asking you to logon to our website and confirm this information either. Always make sure that when you visit an website, it is at the domain and not one meant to look like it.

Impersonating a GM
Unfortunately, some players will attempt to use the authority vested in GMs to take advantage of others. All GMs will contact players using one of the methods detailed above, if they do not appear this way, they are not official staff and should be reported to the GM staff. Though we have little tolerance for impersonation in any capacity, if evidence of an attempt to use this impersonation to defraud or scam another player is found, serious action will be taken.

Defrauding or Attempting to Defraud a GM
Whenever possible, we try to give players the benefit of the doubt in questionable situations. We hope players do not attempt to take advantage of this trust, and provide their full cooperation. However, if we later find that an attempt was made to defraud a GM, the offending player may have action taken against them. Attempts to defraud a GM include, but are not limited to, misdirecting a GM's attention, withholding information, providing false information, and any attempt to "trick" a GM.

Disobeying or Ignoring GM Instructions
At times it may be necessary for a GM to ask a player to perform certain actions or refrain from performing other actions. In addition, if a GM contacts you regarding a violation of policy, please try to be as cooperative as possible. In any situation, the GMs will be attempting to preserve the enjoyment of the game for the majority of players and any interference with this work may result in an account penalty.

Harassing the GM Staff
Time spent dealing with issues that have already been closed keeps the GM staff from addressing other players' pressing issues. If a single player or multiple players repeatedly send abusive tells, abusive petitions, or multiple petitions on the same closed issue to the GM staff, they will be asked to stop, and if they continue, may receive an account penalty.

Excessive use of Abusive Language
It is understandable that a player contacting the GM staff might be upset over an issue stemming from an experience they had in the game. However, the use of abusive or foul language directed toward the GM Staff is inappropriate and unproductive. If a player uses this type of language when communicating with a GM, they will be asked to stop, and if they continue, may receive an account penalty.

TVT Event
- Dual boxing is NOT allowed
- It's NOT allowed use pets
- Be AFK is NOT allowed
- Kill Player of same team is NOT allowed. Its a TVT not PVP
- Logout is NOT allowed (exception to critical or disconnect - We will check)
- It's NOT allowed facilitate points for the enemy team.

Repeatedly violating any area of the Terms of Service, including the areas detailed above, will often result in account being temporary suspension from the game.
It is important to follow these guidelines in the immediate situation when dealing with a GM. A GM will never ask you to do anything that would compromise an account or its contents. Though the GM's motives may be unclear, there may well be a valid justification for the request, but the GM may be unable to articulate this for various reasons.

GMs will make every attempt to show you the respect you deserve as a valued customer. We ask that you, in turn, show us the same respect. We take no joy in assigning account penalties, but sometimes must do so to preserve the integrity of the service. We look forward to our interactions with the players and hope to resolve issues quickly and painlessly so you can get back to enjoying the game.

These rules are subject to change, so please check them every so often.